Calendly - Thank you Page Tracking
If you're unable to add a script that passes values into Calendly, we recommend setting up Ruler tracking on a redirected thank-you page instead. This lets us capture the details submitted during booking, such as name and email, directly from the thank-you page URL and send them to Ruler as a conversion.
There are three steps:
- Set up the thank-you redirect in Calendly
- Enable Calendly to pass the booking details into the redirect URL
- Add Ruler's conversion tracking to the thank-you page
1 - Set up the thank-you redirect
Calendly calls this a custom confirmation page redirect. It replaces Calendly's default confirmation screen with your own thank-you page.
- Open the event type you want to track (e.g. "30 Minute Meeting") and click to edit it.
- Scroll to the Confirmation Page section. Depending on your Calendly version, this may sit under "Notifications and Workflows" or within the main event setup.
- Select "Redirect to an external site" instead of the default Calendly confirmation.
Paste in your thank-you page URL, for example:
https://yoursite.com/thank-you
2 - Pass the booking details into the redirect URL
Directly beneath the redirect URL field, Calendly provides a checkbox:
"Pass event details to your redirected page"
Tick this box. When enabled, Calendly automatically adds the booking details to your thank-you URL as parameters when someone completes a booking, for example:
These parameters are added by Calendly automatically - you don't need to build the URL yourself.
3 - Add Ruler's conversion tracking
Once your redirect is in place and passing the booking details, add Ruler's URL conversion script to your thank-you page. This reads the parameter values from the page URL and sends them to Ruler as a conversion, capturing the submitted name, email, and any other details.
For setup instructions, please see the Ruler documentation here.
Updated 1 day ago