Ruler can enrich your Microsoft Dynamics CRM 365 records with the attribution information we collect about a Lead.
|Available Ruler Triggers|
|New event when a New Call lands in Ruler Analytics|
|New event when a New Form Completion lands in Ruler Analytics|
|Available Microsoft Dynamics Actions|
|Create New Lead in Microsoft Dynamics CRM 365|
|Create New Contact in Microsoft Dynamics CRM 365|
|Create New Opportunity in Microsoft Dynamics CRM 365|
|Find and Update Lead in Microsoft Dynamics CRM 365|
|Find and Update Opportunity in Microsoft Dynamics CRM 365|
For each of the Ruler triggers you can pass the following fields to your MSD account to enrich your data. http://help.ruleranalytics.com/en/articles/3043560-passing-data-out-of-ruler-analytics
How to decide the best Microsoft Dynamics CRM 365 Action to choose for your CRM setup?
If you already have a method for creating leads or opportunities in your Microsoft Dynamics CRM 365 account you will not need to chose a 'create' action. The Find and Update actions will allow you to search your Salesforce account using the lead email address or phone number, and when a successful match is found, updating the custom fields with the chosen attribution data.
What is needed for this Integration?
Once you have decided the variables you wish to map from the Lead in Ruler to your Microsoft Dynamics CRM 365 account, you will need to ensure you have created these as a custom field in your Lead or Opportunity record in your CRM.
What record types can you integrate with?
Our API can access
- Contact records
- Organisation/Account records
- Lead records
- Opportunity records
Get in touch with your account manager today to get started with your Microsoft Dynamics CRM 365 Integration.
Updated about 1 year ago